Contact Us

Brookline Bank's Main Office is located at 2 Harvard Street, Brookline, MA 02445. You are welcome to contact us at our mailing address and phone numbers below, or stop by one of our locations.

By Mail

Brookline Bank
PO Box 470469
Brookline, MA 02447-0469

By Phone

Call 1-877-668-2265 to speak with a Brookline Bank Customer Service representative, Monday - Friday from 8:00 am - 6:00 pm, and Saturday from 9:00 am - 2:00 pm. Our representatives would be happy to assist you with your account(s), or provide you with information about our products, services, rates or branch locations.  From outside the U.S.  call +1-617-278-6401.

Auto Loan customers may call 1-877-575-5942 to speak directly with a Brookline Bank Auto Loan representative about their loan.

To access our secure, 24-hour Telephone Banking system, call 1-888-730-3554. Telephone Banking can be used to transfer funds, check your balance, activate your debit or ATM card, and more.

By Email

For security reasons, please do NOT send personal or financial information to us via email. Instead, please visit a branch or contact our Customer Service team by phone. For all other matters, contact our Customer Service team.