COVID-19 Update

Brookline Bank will take any reasonable action to ensure your banking needs are met.  We will continue to update this page as the situation dictates.

COVID-19 Fraud Alert

Across the nation, there has been an increase in fraudulent activity related to the COVID-19 outbreak.  We have resources available to help you avoid falling victim to these scams.  Learn more

Our Customers' and Employees' Health Is Our Top Priority

For everyone's benefit, and in accordance with guidance from the state, protective face masks are required for entry into our banking offices. Our hours of operation have been revised for social distancing and to limit the number of people entering our offices. 

Revised Hours & Visits by Appointment at Our Banking Offices

Our revised hours at banking offices that remain open are 9:00 AM to 4:00 PM Monday through Friday and 9:00 AM to 12:00 PM on Saturdays.  We ask that customers call ahead prior to an in-person visit to any of our banking offices.  To make an appointment, please call the office at its local phone number.  For your nearest banking office, please visit our locations page.

Drive-Up Teller Windows

Our Drive-Up Teller Window locations will continue to be available without appointment during the window's normal business hours on Monday through Friday.  Saturday hours have been revised to 9:00 AM to 12:00 PM.  Learn more about your nearest Drive-Up Teller Window location.  

Online & Mobile Banking

Many banking transactions can be made from your home or office using our Online and Mobile Banking systems for personal banking, business banking, and our Cash Management Online system. You can check balances, make transfers, pay bills, send money, and even deposit checks via our Mobile Check Deposit service.

Customer Service Center: 877-668-2265

Customer Service Representatives are on hand Monday through Friday from 8:00 am to 6:00 pm, and Saturday from 9:00 am to 2:00 pm to assist you.

Telephone Banking: 888-730-3554

Check balances, make transfers between accounts, and more.

Brookline Bank ATMs

Every-day, basic banking transactions such as withdrawals, deposits and transfers may be made with no fees at any Brookline Bank ATM.  Learn more about our ATM locations in the Service Center pages of our website.  


We thank you for your understanding during this difficult time. Please speak with a Brookline Bank representative should you have financial concerns that arise as a result of these unprecedented circumstances. As always, we are ready to work with you to craft a financial solution that meets your needs.